When renting from PPM, our maintenance staff is constantly working to provide you with a more comfortable renting experience. We have a freindly dedicated maintenance staff consisting of long-term employees who work year round.
Before you move in we do a walk-through inspection of apartment conditions. We list what needs to be addressed and make necessary preparations for your arrival by making repairs, improvements, checking safety standards, painting, and cleaning.
Our maintenance staff is on-call 24 hours a day, seven days a week. Email is the preferred method of communication for all non-emergency maintenance requests. Please email maintenance through your tenant portal for routine maintenance requests. For emergency maintenance, call the maintenance line at 607.272.1765 ext. 1; please leave a detailed message including a call-back number AND your address and unit number! If any problems ever arise contact our maintenance staff and they will respond whether it is as simple as a loose doorknob or as complex as a hot water tank going out.
Year-Round Maintenance Services
- Lawn mowing
- Leaf raking
- Sidewalk snow removal
- Gutter cleaning
- Year-round cleaning of shared laundry rooms
- Furnace assessment and filter changes
- Fast response to all maintenance requests received via e-mail or phone